A Guide To Getting In Touch
When you reach out to our Customer Service Team by chat, phone or email, you will reach a real person. And that one person will promptly answer any questions or concerns you may have.
Support Hours:
- Mon - Fri : 8:00am - 9:00pm
- Sat - Sun : 10:00am - 5:00pm
Email: support@coopae.com
Product Returns: Contact the Customer Happiness Team
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Our friendly team would love to hear from you.
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For More FAQsHow long does it take to see results?
Most users notice visible improvement within 3–4 weeks, while full regrowth typically occurs over several months—so consistent daily use can make a real difference.
Does it work on severe nail fungus?
Yes! The laser-plus-LED technology penetrates deep into the nail bed, targeting the root of the infection—making it effective for both mild and severe cases.
Why is this better than antifungal creams?
Unlike creams that merely sit on the surface and require frequent application, our device uses clinically proven laser therapy to reach the fungus at its source—no mess, no prescription, and no lingering side effects.
What happens if it doesn’t work for me?
We’ve got you covered with a 30-day money-back guarantee—if you don’t see healthier nails within that window, we’ll refund your purchase in full, no questions asked.
Is it worth the price?
Absolutely. A single in-office laser treatment can cost $300 +, whereas this device offers the same technology, in your home, for a one-time investment.
