Shipping Policy

  1. Delivery: We offer free standard shipping for all orders within the United Kingdom. Orders are processed within 1-3 business days and delivered within 10-20 business days after processing.

  2. Tracking: Once your order has been shipped, you will receive a tracking number and a link to track your delivery.

  3. Delivery Options: If you are not available to receive your delivery, our courier will leave a card with instructions on how to arrange a redelivery or pick-up from a local depot.

  4. Lost or Damaged Orders: In the unlikely event that your order is lost or damaged during shipping, please contact us as soon as possible so that we can rectify the situation.

  5. Returns: If you are not satisfied with your order, you may return it within 30 days for a full refund. Please see our returns policy for more information.

  6. Special Requests: If you have any special delivery requests, please contact us before placing your order. We will do our best to accommodate your needs.

  7. Delivery to Remote Areas: Delivery to remote areas may take longer than the estimated delivery time and may incur additional shipping costs.